Engagement Terms

Reality Mapping is provided by Roger Lundgren, a sole trader based in Sweden. These terms explain what your engagement includes, how the process works and the responsibilities of both parties.

1. What your engagement includes

Your Reality Mapping engagement includes a focused assessment of your business, a conversation with Roger Lundgren and a personalised Reality Report outlining findings, opportunities, priorities and practical recommendations. The assessment draws on the information you provide and the research undertaken for your engagement. Implementation and ongoing consulting are available by separate agreement and are not included in the US$900 fee.

2. Getting started and delivery

After payment, Roger Lundgren will contact you by email as soon as possible to begin the process, arrange your conversation and request relevant information about your business. The scope and expected delivery schedule will be confirmed by email before the assessment begins. Delivery depends on receiving the information needed and completing the agreed conversation. Any changes to the schedule will be communicated by email.

3. Your participation

To make the assessment useful, please provide accurate and relevant information about your business, share your objectives and concerns, and attend the agreed conversation. Let Roger know promptly if important information or circumstances change during the engagement. You should only share information and materials you are authorised to provide.

4. Fees and payment

The fee for the engagement described above is US$900, payable in advance through Stripe. Any additional services or changes to the agreed scope will be discussed and priced separately, with your approval before additional work begins. Your bank or payment provider may apply currency conversion charges or other fees.

5. Recommendations and business decisions

Reality Mapping provides an independent perspective and practical recommendations based on the information available during the assessment. Recommendations support your decision making, but do not guarantee increased sales, profitability, funding or any other particular outcome. You remain responsible for your business decisions and for deciding whether and how to implement the recommendations.

6. Confidentiality

Roger will treat nonpublic business information you provide as confidential and use it to carry out your engagement. Any service providers given access must be subject to appropriate confidentiality obligations. This does not cover information already lawfully known, publicly available or independently obtained, or disclosures required by law. Your name, business details and report will not be used in publicity or testimonials without your permission.

7. Cancellation and refunds

If you cancel before work begins, you will receive a full refund. If you cancel after work has begun, you will receive a refund of the fee less a reasonable amount for work already completed. Roger will explain how that amount has been calculated. If Roger cancels the engagement, you will receive a full refund. To request cancellation, email roger@reality-mapping.com.

8. Contact

For questions about your engagement, scheduling or these terms, email roger@reality-mapping.com.
Roger Lundgren, Sole Trader
Orrabäcksvägen 56
382 90 Örsjö, Sweden

Roger Lundgren, Sole Trader
Orrabäcksvägen 56
382 90 Örsjö, Sweden